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2017 - CSR Customer Sales Representative



General Responsibilities:

AutoHellas Hertz is the leading Company in the Rent-A-Car and Fleet Management sector, with more than 115 locations all over Greece, 21 of which are located at airports. Hertz continues to innovate by offering constantly new services and a fleet consisting of more than 28.000 vehicles with an average age of just 11 months. Since 2014 Autohellas Hertz is also the franchisee of Dollar and Thrifty brands.

The Customer Sales Representative is an essential member of the sales team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member provides world class customer service and professionally and effectively sells Hertz products and services (including Dollar Thrifty Automotive Group products and services) to meet the customer’s travel needs.

Do you want to be part of a successful, top company as a Customer Sales Representative? Do you like to have different types of assignments and variety in your work? Are you passionate about sales, driven to succeed and want to make a difference while honing your sale skills and providing helpful, quality service? Are you a team player with the ability to commit to customer satisfaction as a member of a high-energy sales team? Even in difficult situations, do you pocess great tact and charm?

Is this you? Then we need you as a  Customer Sales Representative!

As a Customer Sales Representative, you will be responsible for a wide variety of assignments, including:

  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience. Qualifying and processing customer rentals with accuracy and detail in compliance with Hertz’s policies and procedures.
  • Processing customer rental returns.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
  • Clean and service facilities to ensure customer satisfaction.

Requirements:

  • Valid driver’s license in good standing.
  • Fluency in English. Additional foreign language will be considered a strong asset. 
  • Experience in similar position (not necessarily in the industry) at least 1 year.
  • Professionalism.
  • Polite and communicative personality.
  • Flexible.

We provide:

  • Competitive compensation package.
  • Develop your career within a truly dynamic organization.

 

To apply, please pop in to a Hertz station near you and bring your CV with you or submit your detailed CV at hr@hertz.gr or by fax at (+30) 210 62 64 299 using the relevant reference code.

All applications will be treated in the strictest confidence.