Pick up

VEHICLE

Any reference to the “vehicle” or the “car” in the Rental Terms refers to the vehicle provided by the company to the renter, including any replacement vehicles, as well as all parts and accessories belonging to the vehicle, and any additional equipment provided, such as child seats, GPS navigation devices, snow chains, etc.

• Condition of the vehicle
It is important that you inspect the condition of the vehicle at the start of the rental and upon its return. The Vehicle Condition Report includes a summary of any pre-existing damage. Please check if these details are correct. Upon its return, the vehicle will be inspected and any new damages will be recorded in the Vehicle Condition Report.

Please note that at peak times you should allow 20 to 30 minutes for our staff to complete the inspection and agree on any damage. If you don’t have the required time, any new damage will be assessed and charged in your absence.

Hidden damage: Some damages will not be apparent during post-rental inspection, such as damage caused to inaccessible parts of the vehicle (e.g. the engine, fuel tank or clutch) or hidden by adverse light or weather conditions. If the company determines any such damage, we could proceed with charges, and you will be notified.

• Care
You are responsible for looking after the vehicle and reducing the risk of breakdown and damage by complying with the Rental Restrictions seen below.

You must make sure you use the correct fuel, inspect the tires, oil and other fluid gauges, and adhere to all instructions listed in the manufacturer's manual. You are also responsible for carefully parking the vehicle and locking it when walking away or stop using it. You must respond to the vehicle's indicators and stop driving if a relevant indicator lights up. You should avoid passing through places with high water level, and in such cases, you should switch off the engine. In case of immobilization of the vehicle, you are requested to inform the roadside assistance and the company

Rental Restrictions

• Use

The vehicle belongs to the company and you, apart from the right of using it, cannot sub-rent, transfer or sell it.

The renter may not use the vehicle:
> To carry cargo for remuneration, apart from vehicles such as semitrucks and trucks
> To carry passengers for remuneration (e.g., as a taxi or car sharing agreement or similar).
> To carry anything which may harm the vehicle (including explosive or combustible materials) or delay the company’s ability to rent the vehicleagain because of its condition or smell.
> When it is overloaded with passengers and / or baggage.
> To tow or push any vehicle, trailer, or other object without the company’s express permission.
> Off-road or on roads unsuitable for the vehicle, including racetracks.
> To take part in any race, rally or other contest.
> n restricted areas, including airport service roads and associated areas.
> In contravention of any traffic or other regulations.
> For any illegal purpose.

DRIVING ABROAD

Unless there is prior written approval by the company (and the issuing of the green card), it is forbidden to travel with the rented vehicle outside the Greek borders. If any breach of this restriction occurs, the Rental Agreement is canceled and the coverages and any excess amounts are no longer valid. You will be held responsible for any additional related costs.

CHARGES

• The Rental Agreement states the charges that have been agreed at the start of the rental period and you agree to pay those charges and any others that might occur during the rental period
• You should own a credit/debit card accepted by Autohellas Hertz to cover the deposit for guarantee and the payment of the rental costs (for non-prepaid bookings).
• On pick up date, the amount of the deposit for guarantee, depending on the vehicle category, will be authorized/charged to your credit/ debit card. The amount would be released/refunded on drop off date, as soon as all payments have been completed. See detailed description of the deposit for guarantee in Appendix 1.
Please check Appendix 1 and 2 for further explanation regarding the basic charges and any additional charges that may arise from the rental. Upon return of the vehicle, a final receipt/invoice will be issued or sent to your email.

FUEL POLICY*